MELBOURNE CUP

OVERVIEW OF THE PROMOTION:

Known as “the race that stops the nation”, Melbourne Cup is Australia’s major thoroughbred race. It is a 3,200m race for three-year-olds and older and is always held at 3pm on the first Tuesday of November.

This race provides a fantastic opportunity to increase sales across all departments particularly TAB, bar and food by:
  • Increasing foot traffic to your venue
  • Increasing length of stay
  • Function Package / Booking Activity

Below is a list of allocated and suggested activity to assist with keeping your venue market relevant during this time. Please review all suggestions and submit your A&M proposal including all allocated & suggested activities. If there are items you have been allocated but do not wish to run, please outline this in your proposals.

SUGGESTED ACTIVITY TO CONSIDER:

VB MELBOURNE CUP:
DETAILS: A VB sponsored Melbourne Cup Day for the Blue-Collar Male that doesn't want all the fuss. Just the ability to go to their local have a feed place a bet and a cold Schooner of VB.
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  • Venue is to run a sausage sizzle / BBQ. This is to be funded by the venue.
  • There will be a bonus schooner for each patron.
  • VB promo girls will be conducting table service.
  • There will be a giveaway of an esky filled with VB for the worst dressed patron.
  • Venues will receive 1 x VB keg credit
  • Promo girls in venue from 1-4pm
  • 1 x VB esky filled with a case of VB stubbies.

Consider decorating this area with

  • Racing decorations
  • Staff uniforms (racing silks)
  • Comfortable seating
COSTS:
Dependent on your offering. Promo girls and prizes will come from support through CUB, however the cost of complimentary BBQ and any other additional items may be a cost to Entertainment of Patrons (A&M).

THE BIRD CAGE - VIP RACING EXPERIENCE:
DETAILS: Provide your customers with a racing experience that evokes the VIP Birdcage on course at Flemington.
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Look to create a Melbourne Cup pop-up zone in your Bar area, where customers can enjoy priority, comfortable seating. Premium finger food, table service, prime view of the TVs showing the racing and some additional theming and decorations to enhance to races atmosphere.

Create an exclusive F&B package which would provide customers with:

  • A food & beverage package with all drinks and Food included.
  • Premium finger food or a meal option
  • Priority VIP seating
  • Table service

Consider decorating this area with

  • Fencing (white picket or bollards)
  • Synthetic grass
  • Racing decorations
  • Staff uniforms (racing silks)
  • Comfortable seating

If you wish to consider this option, please contact Bianca Vlasic & Tom Gerlach prior to submitting your proposal, as they will work with you to create the right offering for your venue.

COSTS:
Dependent on your offering. however, the cost of complimentary catering and any other additional items may be a cost to Entertainment of Patrons (A&M).

SWEEPS:
DETAILS: Running Melbourne sweeps in your venue is a great way to build atmosphere around the big race. $2 and $5 Sweeps kits are available.
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In your proposal, please identify how many sweeps you require, and venue support will arrange these for you.

COSTS:
$3.30 per sheet + Postage if sourced from Aussie Sports Marketing

FOOD AND BEVERAGE PACKAGES:
DETAILS: For allocated venues, you will be required to submit a food and beverage offer including your price point and menu options, as well as a description of additional activity including entertainment, lucky door prizes and additional marketing activities..
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Please incorporate your Moet Hennessy product into your package.

COSTS:
Dependent on your offering and selected price point, however this package should be priced accordingly to see no A&M expense.

FOOD SPECIALS:
DETAILS: You may wish to create a food special for the day.
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You may wish to consider the following options:

  • Meal deals
  • Meal and beverage deals

Please confirm your special with Adam Galway/Jasmine Pycroft before submitting your proposal and ensure the item is made available for channel managers

COSTS:
Dependent on your selected activity. You will need to confirm whether your offering maintains your GP or will include allocation to your food promo account. Any beverage discounts will be allocated to your bar promo account.

LEASED KITCHEN SPECIALS:
DETAILS: For venues with leased kitchens, it may be worthwhile collaborating with them to promote a special Melbourne Cup food special that you can promote through your marketing material.
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COSTS:
$0, this item is the responsibility of the kitchen, you are however, assisting with promotion.

BBQS:
DETAILS: Complimentary hot food options a great offering for your punters on key race days.
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You may wish to consider:

  • BBQs
  • Spit Roast

Please include in your A&M proposal:

  • The times you will run this complimentary food
  • allocated spend
  • selected food items.

COSTS:
Cost of Food items & equipment - $50 - $150
Labour required to cook the BBQ

COURTESY BUS:
DETAILS: For venues with Courtesy Buses, you have been approved to run these on Melbourne Cup as per the above allocations.
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Please include in your A&M proposal:

  • The times you will run your courtesy bus
  • Additional labour spend.

COSTS:
Additional labour required to drive the bus.

PRIZES FOR BEST DRESSED / BEST HAT:
DETAILS: Awarding prizes for best dressed/ best hat is a great way to encourage customers to get in the spirit of the day and help build an atmosphere in the venue.
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COSTS:
Dependant on the prizes and number of people you wish to award.

PROMO STAFF:
DETAILS: Promo staff are a great option to help you assist with crowd interaction and the running of Melbourne Cup promotions such as sweeps and trivia.
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COSTS:
$400+

MELBOURNE CUP CALCUTTA:
DETAILS: You may wish to consider a more involved Calcutta Auction. Please see separate Calcutta mechanics available on how to run a Calcutta.
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COSTS:
Cost of POS only

FACEBOOK:
DETAILS: Melbourne Cup presents an opportunity to increase the awareness of your venues brand and its activities to a wider audience on Facebook.
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It is a cost effective and instant way to inform your online fans that your venue is the place to watch the race. Creating an event page makes it convenient for your fans to mark the day in their calendar and share your venues activates and promotions with their group of friends.

Suggested Posts:

  • Create and event page 4 weeks before the race and share this event on your own timeline, as well as leveraging off third party Pages such as your local community board or sponsored sports groups
  • Create a content calendar and map out posts leading up to the event to create excitement:
    • Sharing race news and tips
    • Posting activities your venue will be running
    • Posting ‘behind the scenes’ style posts such as chefs working on a special Melbourne Cup menu or prizes to be won
    • Reposting photos from last year’s Melbourne Cup event at your venue
    • Tips from the venue manager / staff
    • Engage your female patrons with related content (e.g. outfit for the day, their favourite hat, staff offering fashion
      advice…)
    • Sharing venue POS
    • Asking quiz questions
    • Posting an image and getting patrons to caption it.
  • Make sure to add the URL of the event page when posting content on your timeline leading up to the day
  • Post images on the day of the event of menu offerings and sweep winners. Make sure to thank your patrons for enjoying the day at your venue.

COSTS:
Recommended spend is $50 on a sponsored post on your timeline with the event URL (targeting local area and relevant ages).
Spend $25 per week, 2 weeks before the event.

MEDIA WALL:
DETAILS: If you expect a large turnout on the day consider organising a photo wall (i.e. flower wall) for people to be able to share and promote the venue. You should provide relevant props for photos (i.e. signs, love hearts, hats etc.).
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The objective of this promotion is to increase venue awareness. It should be advertised to entice people to come into the venue on the day and should include the venue name somewhere. This should be set up somewhere in the venue where it is not going to cause any issues with a build-up of people or block any walkways, preferably somewhere with great natural lighting. You may choose to put the wall up for patrons to take their own photos or use a photographer or capable staff member. Costs will vary dependant on the option you choose. 

COSTS: 
Costs will be dependent on the type of media wall you wish to organise/hire, whether you choose to include a photographer and the props you organise.  Flower wall hire for 6 hours is approximately $350

MELBOURNE CUP MONTH:
DETAILS: If you think the venue needs a larger draw card for patrons, consider making it a month long event.
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Each afternoon in October you run videos of previous Melbourne Cup races on venue TV screens. You can award prizes for anyone who can correctly answer who was 1st, 2nd and 3rd in each race. Prizes may include but are not limited to venue vouchers, Melbourne Cup special offers, wine, cash giveaways.

The objective of this promotion is to increase awareness of the event day and to award customers for loyalty to the venue.  You should consider live posting this to social channels to encourage your online audience to take part in the promotion another day.

COSTS: 
Costs will be dependent on the type of prizes you wish to give away and how many weeks in the lead up to Melbourne Cup you would like to run competitions.

NOTICE BOARD:
DETAILS: In October the venue can start a Melbourne Cup tipping competition, where customers are invited to write their Melbourne Cup selection with the date and time of the tip.
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After the Cup, review the noticeboard and the first correct person by date and time should win a prize (e.g. $100). Take photos of the winner and promote on the noticeboard.

The objective of this promotion is to encourage patrons into the venue prior to the Cup and gives them a chance to invest interest in the Cup earlier than they normally would. You may wish to award prizes for the correct tip only or for 1st, 2nd and 3rd.

COST:
Cost is dependent on the type and number of prizes you wish to award (maximum 3) but should not exceed $100.

MYSTERY TRIFECTAS:
DETAILS: Throughout October have staff communicate to customers the benefits of arriving early and staying late on Cup day.
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Award mystery trifectas to a set number of people who are first in the venue on the day which you can buy from Tab (e.g. first 20 people).  You can continue to give them out after the Cup to retain customers.The objective of this promotion is to encourage patrons to make the venue their destination for Cup Day and not just a place to watch the race and leave. This will help drive revenue by extending customers visit time and enticing customers to stick around after the race.

COSTS:
Cost is dependent on the number of Mystery Trifectas you wish to purchase from TAB. 

THEMING:
DETAILS: To help create an atmosphere on the day consider theming the venue to suit including decorating tables and having staff dress up.
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Theming Ideas: 

  • Balloons: You may choose to use colours aligned to venue branding or black, white and gold 
  • Staff dress up: Staff can wear bow ties and fascinators on the day or you may wish to have them dress up as jockeys to leave the fancy dress for customers
  • Balloon Sweepstakes: Consider placing some sweepstake tickets inside a balloon that customers have to pop to get, you can add confetti for extra theatrics (this may not be practical for some venues)
  • Flowers: You can add flowers to all table bookings or all tables if practical
COSTS:
Dependant on the level of theming you are trying to achieve and what decorations/ dress you want the staff to wear. Please include suggested theming and costs in your promo proposal.

SIGNING IN:
DETAILS: YPromoting customers to ‘sign in’ at the venue during October for Melbourne Cup day is an easy way to encourage customers to visit the venue in the lead up to Melbourne Cup and helps to determine how many people you think will visit the venue on the day.
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Reward customers who sign in with ‘Melbourne Cup Day’ dollars to spend after the race.

The objective of this activity is to encourage increased visitation from patrons prior to Cup day and have them commit to spending the day at your venue. By awarding venue cash that can only be spent after the race you will increase the time patrons spend in venue and drive revenue and sales in food and beverage.

COSTS:
Dependant on if you are limiting the number of patrons who can ‘sign in’ and how much Melbourne Cup cash you will give each patron. Please include these details in your promo proposal.

SUGGESTED MARKETING CHANNELS:

Suggested marketing initiatives are outlined below. Not all will be appropriate to your venue, however please suggest as many options as you feel appropriate in your promotion proposal. Remember to consider the reasons behind selecting certain platforms. E.g., if your venue is doing quite a few various activities across the course of the day, it may suitable to send out an E Flyer to local businesses.

  • Bar till customer display screens- Upload to POS screens via OMG with scheduled finish date
  • Portrait Plasmas- Upload via USB or Riptide
  • Tri fold table talkers- Only to be used it adverting multiple things on the one table talker
  • Staff Viral- Print out the event details and discuss in weekly manager meetings in the lead up to November
  • Nightlife- Upload to Nightlife via OMG with scheduled finish date
  • Social Media- To be posted on venue socials, reach out to local men’s or racing fan groups through social media and encourage community groups affiliated with the venue to share event details
  • Posters in venue- Only to be used in venues where portrait plasmas are not available
  • E-Flyer- Only to be used in consultation with Customer Loyalty Manager, can be sent to local businesses to promote the venue as the closest race day venue
  • SMS- Only to be used in consultation with Customer Loyalty Manager
  • Local Media Release- Only used with when a newsworthy component is included and the media release guidelines ae adhered to etc.
You should also have a think about how you could best reach your target market pending on the activities you may be running. For example, you should approach your Punters Club or TAB Tipping Comp players to assist in running a Calcutta in the lead up to the day and can approach local businesses with an offer to opt to visit your venue over competitors.
SUGGESTED SOCIAL COMMUNICATIONS:

Social Campaigns:

  • Competitions: In order to drum up hype around Race Day at your venue you can run online competitions to win ‘premium seating’ in front of the big screen for Melbourne Cup. This could include ‘Share this post and tell us your favourite thing about Cup Day’ or ‘Tell us what you would name a Race horse if you has one’, the answer with the most likes wins. It should include the need to share or tag friends on the post to further promote the venue.
    Sharing past Cups: If your venue has held events for the past few years, it helps to share past photos from the venue on Cup Day to entice people to celebrate at the venue this year.

  • Theming: In some venues it may be useful to carry Cup Day theming throughout your posts in the lead up to Cup Day. This can be as simple as adding floral borders to images or changing your cover photo.

Social Captions:

  • “The race that stops the nation is almost here and we’re getting ready for an epic day of food, drinks and sitting on the edge of our seats”

  • “Our favourite day of the year is almost here, catch all the racing action at XXX Hotel with sweepstakes, best dressed prizes and not one but two big screens to watch the race that stops the nation”

  • “Phar Lap, Makybe Diva, Prince of Penzance… who you think will join the list of legends this year’s Melbourne Cup? 
    “Get your fascinators and tipping guides ready for a Cup Day full of action and our favourite race of the live and loud on our big screens”
REQUIRED IN YOUR PROMO PROPOSAL:
  • Each individual activity your wish to run including the day you will be running this, times and cost to A&M. You will also be able to provide any additional comments around the activity in the A&M Proposal sheet.
  • Any existing daily What’s ON activity should also be included in your A&M Proposal as ‘proposed activity’. Simply note that this is existing activity and there is no additional cost to A&M
  • Proposed Marketing Activity
  • Any additional activity you may wish to include outside of the suggested mechanics.

Media Library 24070


Media Library 24495


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USEFUL TIPS:

  • Ensure you have adequate theming to create atmosphere in your venue.

  • Contact Local Business groups in your area with your Melbourne Cup Day activity to secure bookings.

  • Providing trivia to lunch bookings is a great way to maintain energy and interest of your patrons throughout the day and is also a fantastic add-on to private function bookings.

  • Contact local sporting sponsors to assist with promoting activity.

  • Have Melbourne Cup front of mind and discussion throughout the entire Spring Carnival.

  • Consider have staff in Jokey outfits to assist with theming - please add to your promo proposal including costs.

  • If you are running Melbourne Cup package or function – warm call your previous Melbourne Cup customers early on, before they may consider a different venue.